index

At Maisonorx, accessible via www.maisonorx.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Company Information

Website: www.maisonorx.com
Email: info@maisonorx.com
Business Address: [insert your business address]

2. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • IP address

  • Browser and device information

  • Order history

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your data is used to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (only if you opt in)

  • Prevent fraud and secure our platform

  • Comply with legal obligations

4. Legal Basis for Processing (UK & GDPR Compliance)

We process your data based on:

  • Your consent

  • Performance of a contract (order processing)

  • Legal obligations

  • Legitimate business interests

5. Sharing Your Information

We only share your data with trusted third parties when necessary, such as:

  • Payment processors (e.g. Stripe, PayPal, Shopify Payments)

  • Shipping partners and suppliers (for dropshipping fulfilment)

  • Email marketing services (only if you subscribe)

  • Website hosting and analytics providers

Your information is never sold to third parties.

6. Dropshipping Disclosure

Because Maisonorx uses a dropshipping model, we must share limited personal information (such as name, address, and phone number) with our suppliers in order to ship your products.

7. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Enhance your shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

All payments are processed through secure and encrypted platforms.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders

  • Comply with legal and accounting requirements

  • Resolve disputes

10. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
📧 info@maisonorx.com

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

12. Children’s Information

Maisonorx does not knowingly collect personal data from children under 16 years of age.

13. International Data Transfers

Your data may be transferred and processed outside the UK or EU due to our dropshipping suppliers and service providers.
We ensure that appropriate safeguards are in place to protect your information.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.

This Privacy Policy is fully suitable for:

  • UK customers

  • EU customers

  • Shopify stores

  • Dropshipping businesses

Once you give me your business address, I can insert it into:

  • Terms & Conditions

  • Privacy Policy

So both pages are legally complete and professional for Maisonorx.